Returns & Exchanges

At Dansko, we stand behind the quality of our footwear and offer a 60-day return policy for items in unworn, original condition. If you are not completely satisfied with your purchase, we provide a pre-paid shipping label for your convenience.

1

Initiate Your Return

Visit our online returns portal and enter your order number and shipping zip code to locate your purchase.

2

Print Your Label

Select the items you wish to return and print the generated pre-paid UPS shipping label provided by our system.

3

Pack Your Shoes

Place the unworn footwear in its original shoe box and secure it inside a sturdy shipping carton with the label attached.

4

Drop Off and Refund

Deliver your package to any authorized UPS location; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing