Frequently Asked Questions
Everything you need to know about your Dansko experience.
What is the signature Dansko fit?
Our professional clogs are designed to have a loose fit in the heel, allowing it to move up and down freely as you walk. You should be able to fit a pinky finger between your heel and the back of the shoe.
How do I determine my correct size?
Dansko shoes are sized according to European (EU) whole size standards. We provide a comprehensive size conversion chart on each product page to help you find your perfect US equivalent.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please ensure the soles are clean and the tags are still attached for a full refund.
How should I clean and maintain my leather clogs?
Maintenance depends on the leather type. For Box leather, simply wipe with a damp cloth. For Oiled leather, use a damp cloth followed by a leather restorer or beeswax to maintain its water-resistant properties.
Do you offer free shipping?
Yes, we offer free standard ground shipping on all orders over $100 within the continental United States. Expedited shipping options are available at checkout for an additional fee.
Are Dansko shoes slip-resistant?
Many of our professional and work-wear styles feature slip-resistant outsoles that meet or exceed ASTM standards for safety in wet, dry, or oily conditions.